Delivery Policy

Applicable to the e-commerce website: ieltscomputertest.com

Last updated: April 2, 2026

This Shipping and Delivery Policy outlines how products and services are delivered on ieltscomputertest.com.

1. Delivery Method / Service Provision

📱All products offered on the Website are digital products, including mock tests and practice exercises with audio components.

Upon successful payment, customers will be granted access to the purchased materials via their registered account or email.

2. Delivery Time

Digital Products

Access is provided immediately after successful payment, typically within 1 minute.

3. Delivery Scope

🌍Digital Products

Our services are available worldwide. Customers only need a valid email address to receive access.

4. Responsibilities and Proof of Delivery

For digital products:

  • The system automatically records transaction and access history

  • A confirmation email is sent after successful payment

  • These records serve as proof of delivery

5. Delays or Issues

In case of any delay or issue with access:

Customers will be notified promptly

We will take immediate steps to resolve the issue

If delivery is not completed within the stated timeframe, customers may request support and resolution in accordance with our policies.

6. Digital Product Delivery Process

1

Step 1: Successful Payment

Payment is securely processed via Lemon Squeezy, and the transaction is confirmed.

2

Step 2: Access Granted

The system automatically unlocks access to the purchased materials.

3

Step 3: Use the Product

Customers log in to their account or check their email to access and use the materials.

7. Contact & Support

If you experience any delivery issues or need assistance, please contact us:

Email: [email protected]

WhatsApp: +84 964 996 195

Support hours: 08:00 – 22:00 (Monday – Sunday)